Terms of Use – Go To Marrakesh
Last updated: June 18, 2026
Welcome to Gotomarrakesh.com (“Go To Marrakesh,” “we,” “us,” or “our”). These Terms of Use (“Terms”) govern your access to and use of our website, tour bookings, and travel services. By accessing or using Gotomarrakesh.com, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.
1. About Go To Marrakesh
Gotomarrakesh.com is a travel website offering tours, excursions, and travel-related services in Marrakesh and across Morocco, including desert trips, city tours, day excursions, and custom travel itineraries.
For any questions about these Terms, contact us at:
- Email: contact@gotomarrakesh.com
- Phone: +212 617 369 020
2. Eligibility
By using our website and booking our services, you confirm that you are at least 18 years old or are using the site under the supervision of a parent or legal guardian. You are responsible for ensuring that any information you provide is accurate and that you have the legal capacity to enter into a binding agreement.
3. Use of the Website
When using Gotomarrakesh.com, you agree to:
- Provide accurate, current, and complete information when making inquiries or bookings
- Use the website only for lawful purposes
- Not attempt to gain unauthorized access to any part of the website, servers, or databases
- Not use automated systems (bots, scrapers) to extract content or data from the site without our written permission
- Not copy, reproduce, distribute, or create derivative works from our content without permission
- Not upload or transmit viruses, malicious code, or any material that could damage the website or its users
We reserve the right to suspend or terminate your access to the website if we believe you have violated these Terms.
4. Bookings, Quotes, and Payments
Booking requests: When you submit a booking or quote request through our website, this constitutes an offer to purchase the selected tour or service, subject to our confirmation and availability.
Confirmation: A booking is only confirmed once you receive written confirmation from us (via email) and, where applicable, payment has been received.
Pricing: All prices listed on the website are subject to change without notice until a booking is confirmed. Prices may vary depending on group size, season, availability, and customization requests.
Payment: Payments are processed securely through our designated payment provider. By providing payment information, you confirm that you are authorized to use the payment method and that the information provided is accurate.
Currency and taxes: Unless stated otherwise, prices are quoted exclusive of any applicable local taxes or fees, which may be added at the time of booking or payment on-site.
5. Cancellations, Changes, and Refunds
Cancellation and refund terms may vary depending on the specific tour or service booked. General conditions are as follows unless otherwise specified at the time of booking:
- Cancellations made well in advance of the tour date are generally eligible for a full or partial refund
- Cancellations made close to the tour date may be subject to reduced or no refund, due to costs already committed to local guides, drivers, and accommodation partners
- We reserve the right to modify, postpone, or cancel a tour due to circumstances beyond our control (weather, safety conditions, local regulations, insufficient participants), in which case we will offer a rescheduled date or refund where applicable
Specific cancellation terms for your booked tour will be communicated at the time of confirmation. Please contact us at contact@gotomarrakesh.com for any cancellation or refund requests.
6. Travel Risks and Traveler Responsibility
Travel involves inherent risks. By booking a tour with Go To Marrakesh, you acknowledge and accept the following:
- You are responsible for ensuring you have valid travel documents, visas, vaccinations, and travel insurance as required for your trip to Morocco
- Outdoor activities, desert excursions, and mountain tours carry physical risks, and you participate at your own discretion and risk
- We are not responsible for delays, cancellations, or losses caused by events beyond our reasonable control, including but not limited to weather conditions, strikes, political instability, natural disasters, or third-party service failures
- You are responsible for your own conduct, safety, and belongings during the tour
We strongly recommend purchasing comprehensive travel insurance before your trip.
7. Third-Party Services and Local Partners
Some services featured on our website are provided in cooperation with local guides, drivers, hotels, riads, and other independent partners in Morocco. While we carefully select our partners, we are not liable for the independent acts, omissions, or service quality of these third parties beyond what is reasonably within our control as the booking facilitator.
8. Intellectual Property
All content on Gotomarrakesh.com, including text, images, logos, graphics, itineraries, and design, is the property of Go To Marrakesh or its licensors and is protected by copyright and trademark laws. You may not reproduce, distribute, modify, or use this content for commercial purposes without our prior written consent.
9. User-Generated Content
If you submit reviews, testimonials, photos, or other content to us (for example, after a tour), you grant Go To Marrakesh a non-exclusive, royalty-free, worldwide license to use, reproduce, and display that content for marketing and promotional purposes, unless you request otherwise in writing.
10. Limitation of Liability
To the maximum extent permitted by law, Go To Marrakesh shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the website or participation in any booked tour or service, including but not limited to loss of enjoyment, missed connections, personal injury, or property loss, except where such liability cannot be excluded under applicable law.
Our total liability for any claim arising from a booking shall not exceed the total amount paid for the specific service in question.
11. Website Availability and Accuracy
We strive to keep the information on Gotomarrakesh.com accurate and up to date, but we do not guarantee that the website will be error-free, uninterrupted, or available at all times. We reserve the right to modify, suspend, or discontinue any part of the website without prior notice.
12. Links to Other Websites
Our website may contain links to third-party websites for your convenience. We do not endorse and are not responsible for the content, accuracy, or practices of any linked external websites.
13. Privacy
Your use of Gotomarrakesh.com is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data. Please review it to understand our practices.
14. Governing Law and Disputes
These Terms are governed by and construed in accordance with the laws of the Kingdom of Morocco, without regard to conflict of law principles. Any disputes arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the competent courts of Morocco, unless otherwise required by applicable consumer protection law in your country of residence.
15. Changes to These Terms
We may update or modify these Terms of Use at any time to reflect changes in our services, business practices, or legal requirements. Any changes will be posted on this page with an updated “Last updated” date. Continued use of the website after changes are posted constitutes your acceptance of the revised Terms.
16. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
17. Contact Us
If you have any questions about these Terms of Use, please contact us:
Go To Marrakesh
Email: contact@gotomarrakesh.com
Phone: +212 617 369 020
Website: gotomarrakesh.com